Encore Trax Member Area Info
- Are you a returning customer and already have your password?
- Then use the link below to go to our Member's Area login page.
Instant Download and Member 's Area Login Page
- This Member's Login area will have your download orders
placed After 10/29/2011.
- For replacement download links from orders before
that date please email us
- using the Support Request below giving as much information
- on your original order as you can.
- Be sure to use the same email address as was used on
Use this link if you still have Questions or Need a Support Request.
- The Support Request link will send us a Text and Email to allow
us to assist you.
- Please include the Name you used on your order,
your email address on order, USA area code and phone number
- and a detail list of the issues you are having
so we can assist quickly.
- We will get back with you as quickly as we can.
Usually 9am to 10pm Central Standard Time, USA.
- Support requests outside these listed times will be
responded to on the next day.
First time customers will need to get
a temporary password to be able to login to your Member's Area.
Instant Downloads are provided to you in
several available ways.
1. Once your Credit Card info is approved you Click the last button
to go to the Instant Download Page. There you can download your soundtracks
from this page instantly. No waiting.
If you close that page accidentally,
you will not be able to get back to that page But you do have the following
options. Go to #2.
2. Check your email InBox for a download page email. An email with
your download links is automatically sent to the email address you entered
at the time of your order.
If that email does not show up in your
InBox because of your Email Spam Filter or other issues, then try option #3
below. Do check your Spam Email folder.
here to go to our Member's Area Download Login Page.
Once you click on the above Members Area
Download Page, go near the bottom and enter your email address that you used
for your Download Order and click on Submit that you Forgot your
If this is your first time to enter the
Members Area you will not have actually have received a Password yet.
After you click to submit, check your email
"InBox" for an email with the Subject "Login Details for Members Area", that
email will include your ID (email address used on order) and a temporary
When you get this temporary password go
the Member's Area link above to login to this area.
If this is your
first time to this Member's Area Page enter your Permanent Password you
would like to use going forward, and verify it.
Just below the submit button you will find
the download area. Click on the + for the date of your order and it
will expand to show the current download links.
Please Note: In this
Member Area you can re-download your tracks anytime But the email download
page will still only have 4 days from the time you place
your order to complete your downloads.