We suggest that you monitor your email account closely for a few days after you have completed your online CD orders in case we have questions or need clarifications. 

Download orders are now processed automatically as long as your email address is correct.  You should receive a confirmation email within just a few minutes after placing your online order.  If you are ordering CD's to be shipped you must reply to our email order confirmation before we can proceed with your order.  Download orders do not require the email confirmation because these DL orders are processed automatically 24/7.

When you reply please include your order that was just emailed to you and state at the top of this order that "The order is correct" and we will then proceed to process this order.  Here is a sample reply email.

If you do not receive this email confirmation then perhaps you entered you email address incorrectly.  You should have received this confirmation automatically shortly after placing the order anytime day or night.  

NOTE: If you do not receive this confirmation please follow up your order with an email directly to us letting us know your name and email address and we will check your order and correct the email address.

We will then send you the original email confirmation that you should have received.  You will still need to reply to this confirmation letting us know the order is correct as entered.   

 Never send your credit card information to us via email as it is not secure. 

If you have to re-send your CC information you will have to call us on the phone during business hours or re-enter your order online and indicate this is a duplicate order to correct CC information.

If you just made an error entering any other data you can email this information.